Privacy policy
Privacy Policy
Last updated: June 20, 2026
Silkway Beauty RACHEPWÈL
operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a safe, simple, and personalized shopping experience.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our Services, or purchase from
Silkway Beauty RACHEPWÈL
.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
When you visit our website or place an order, we may collect personal information including:
- Full name
- Email address
- Phone number
- Shipping address
- Billing information
- Payment details
- Order history
- Customer messages and support requests
- Device information and website activity
We collect only the information needed to provide our services, process your orders, improve your shopping experience, and communicate with you.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and protect our customers
- Send promotional emails and offers (you can unsubscribe anytime)
Payment Information
All payments are processed securely through trusted payment providers.
RACHEPWÈL does not store your complete payment card information.
Shopify
Our online store is powered by Shopify, which provides the platform that allows us to sell our products and securely process customer transactions.
Your information may be processed by Shopify and its trusted partners according to their privacy policies.
Sharing Your Information
We may share your information only when necessary to operate our business, including with:
- Shopify
- Payment processing providers
- Shipping and delivery partners
- Customer service providers
- Technology providers
We do not sell, rent, or trade your personal information.
Cookies
Our website uses cookies and similar technologies to improve your experience, remember preferences, understand website activity, and provide better services.
You may manage cookie settings through your browser.
Third-Party Services
Our website may contain links or services from third-party providers.
We are not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy policies.
Children’s Privacy
Our Services are not intended for children under 13 years old.
We do not knowingly collect personal information from children.
Information Security
We take reasonable measures to protect your personal information and maintain a secure shopping environment.
However, no online transmission or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of your information
- Request deletion of your information
- Manage marketing communication preferences
To request assistance, contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
The updated version will always be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Silkway Beauty RACHEPWÈL
Email: support@rachepwel.com
Email: saintmarctoysllc@gmail.com
Whatsapp: 407 470 7677